About the Course
Course Code: SIT50422
CRICOS Code: 110883M
Delivery mode: blended environment (Classroom and supervised study sessions)
Course Duration: 104 weeks
Work placement: 200 hours (inclusive)
Location: Adelaide campus
Course Overview
This qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions.
This qualification provides a pathway to work in any hospitality industry sector as a
departmental or small business manager. The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services, cookery, food and beverage and gaming.
Qualification Units
Core Units
SITXCCS015 Enhance customer service experiences
SITXCCS016 Develop and manage quality customer service practices
SITXCOM010 Manage conflict
SITXFIN009 Manage finances within a budget
SITXFIN010 Prepare and monitor budgets
SITXGLC002 Identify and manage legal risks and comply with law
SITXHRM008
Elective Units
SITHCCC026 Package prepared foodstuffs
SITHCCC038 Produce and serve food for buffets
SITHCCC040 Prepare and serve cheese
SITXCCS014 Provide service to customers
SITXCCS015 Enhance customer service experiences
SITXWHS006 Identify hazards and control safety
Career Outcomes
Cafe manager
Kitchen manager
Restaurant manager
Sous Chef
Banquet or Function Manager
Pathway
Students who have successfully completed SIT50422 Diploma of Hospitality Management may progress to an Advanced Diploma of Hospitality Management or any higher AQF level course in Hospitality.
Entry Requirements
Be at least 18 years of age
Have completed Year 12 or equivalent.
Moderate level of computer literacy required
Participate in a course entry interview to determine suitability for the course and student needs.
English Requirements
Meet one of the following English proficiency requirements:
Valid IELTS score of 5.5 or equivalent, with no score below 5.0 in any band
Evidence of successful completion of at least five (5) years (full-time equivalent)
study taught and assessed in English.
Completion of an Australian Certificate III qualification or higher AQF level.
Work Placement requirements
Must complete 200 hours of work placement
A satisfactory National Police Clearance (not older than 6 months at time of
enrolment)
Your Instructor
Ajay Pundir
