Diploma of Community Services
(Child, Youth and Family Welfare)

Course Code: CHC52021

CRICOS Code: 110297G

Delivery mode: blended environment (Classroom and supervised study sessions)

Work Placement: 200 Hours (Inclusive)

Location: Adelaide campus

Course Overview

This qualification reflects the role of community services workers involved in the delivery, management and coordination of person-centred services to individuals, groups, and communities. At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals.

Qualification Units

CHCLEG003 Manage legal and ethical compliance

CHCDIV001 Work with diverse people

CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety

CHCDEV005 Analyse impact of sociological factors on clients in community work and services

CHCCCS004 Assess-existing needs

CHCPRP003 Reflect on and improve own professional development practice

CHCCCS038 Facilitate the empowerment of people receiving support

CHCDFV001 Recognise and respond appropriately to domestic and family violence

CHCMGT005 Facilitate workplace debriefing and support processes

CHCCCS007 Develop and implement service programs

CHCCSM013 Facilitate and review case management

CHCCCS019 Recognise and respond to crisis situations

CHCMHS013 Implement trauma informed care

CHCPRT025 Identify and report children and young people at risk

CHCPRT027 Work collaboratively to maintain an environment safe for children and young people

CHCYTH013 Engage respectfully with young people

CHCCOM003 Develop workplace communication strategies

CHCMHS011 Assess and promote social, emotional, and physical wellbeing

CHCPRP001 Develop and maintain networks and collaborative partnerships

CHCMHS001 Work with people with mental health issues

Career Outcomes

• Community Services Coordinator

• Community Case Manager

• Team Leader

• Case Manager

Pathway

After completion of CHC52015 Diploma of Community Services (Case Management), students may wish to undertake CHC62015 Advanced Diploma of Community Sector Management or a pathway to higher education such as:

• Bachelor of Social Work

• Bachelor of Human Services

  
  

Entry Requirements

• Be at least 18 years of age

• Have completed Year 12 or equivalent.

• Moderate level of computer literacy required

• Participate in a course entry interview to determine suitability for the course and

student needs.

English Requirements

Meet one of the following English proficiency requirements:

• Valid IELTS score of 5.5 or equivalent, with no score below 5.0 in any band

• Evidence of successful completion of at least five (5) years (full-time equivalent)

  study taught and assessed in English. 

• Completion of an Australian Certificate III qualification or higher AQF level.

  
  

  Work Placement requirements

• Must complete 200 hours of work placement

• A satisfactory National Police Clearance (not older than 3 months at time of

  enrolment)

• Completion of NDIS Online module- ‘Worker Orientation Module: Quality, safety and You'.

• Completion of COVID-19 infection control training from Department of Health

• Flu vaccination + updated vaccination record

• Have a reasonable level of fitness to cope with standing, lifting, bending, twisting and reaching

• Are physically, mentally and emotionally healthy to respond appropriately to personal needs​

• Additional requirement – according to the facility